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Cancellation Policy- Houseboats

This is a general guide for conditions and cancellation policy as each houseboat has it's own terms and even varies between Binga or Kariba based boats

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If a booking is cancelled the cancellation policies vary from owner to owner but the general rule is to retain:

    15% of total fare up to 6 weeks before Departure
   25% of total fare when the notice period is less than 6weeks
   50% of total fare when the notice period is less than 3 weeks
   75% of total fare when the notice period is less than 2 weeks.
  100% of total fare when the period is less than 1 week.

* For last minute bookings where no deposit has been paid 100% cancellation fees will apply should these bookings cancel.
* If for any reason whatsoever, guests fail to appear at the destination, arrive late or leave early, no reimbursement will be considered.
* The above cancellation fees will only be reconsidered in the event of a political crisis which prevents anyone from entering the destination area.
* Prices are subject to change without notice

Rates exclude National Park Fees - comprising fishing license and lake useage fee.
These must be paid direct to National Parks before boarding.
It is advisable to pay in US$ cash
Boarding times are generally 12 noon on arrival and disembarking by 10h00 on last day.

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